HAVE QUESTIONS?

You do not need to modify our existing IT infrastructure or install any specific network onsite to access LoadLogix.

Load Logix is a cloud-based application powered by Amazon Web Services (AWS). So, all you need is a computer or a mobile device and a web browser. We recommend a computer with Windows 10 operating system and up to date web browser with the latest security patches installed.

The application is compatible with Chrome, Internet Explorer, Firefox, and EDGE browsers.

While it is not mandatory, an up-to-date PC with Windows 10 operating system at the least and a minimum of 4 GB RAM will ensure you get the most positive experience with LoadLogix.

You will want to make sure you have Adobe PDF viewer installed on your PC or mobile device or the Adobe PDF Viewer plugin for your web browser to optimize the LoadLogix experience.

You can go to the support page at www.loadlogix.com/support/  and file a support request. You can also login to your support portal page provided to you during the onboarding process in order to file a support ticket.

Yes, we can integrate a GPS tracking solution with the TMS on client request.

However, from what we have experienced, most Brokers do not prefer to acquire live GPS locations from their drivers. They instead choose to have onsite employees contact the drivers and carriers with location updates in order to update on the TMS.

LoadLogix TMS is compatible with QuickBooks Online and QuickBooks Desktop versions in order to transfer and integrate billing and payment information from LoadLogix TMS into QuickBooks. Data can also be moved back from QuickBooks to your LoadLogix TMS application as needed.

LoadLogix TMS is compatible with all leading Internet Browsers, including Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, and EDGE.

You will be requested to provide your credit card information before installing the LoadLogix TMS in your hardware system. You will be charged based on when you sign-up for the application.

Thank you for choosing Load Logix. We provide complete support so that you have a smooth experience with our TMS application.

We offer online training anytime you have the need of. Additionally, we provide training documentation and video guides for the entire application for your future reference.

Lest you face any issues, you can always connect with our support team for instant resolution.

A paid Transportation Management Software guarantees that the company and software application will be around for the long-term. It also provides you with the best level of support and quality assurance. Since a robust developer team supports the paid TMS, you will benefit from regular and timed system and security-patch upgrades required for an uninterrupted application performance.